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Terms & Conditions

TERMS OF SERVICE

Last Updated: February, 10 2026

Welcome to PyroCreations.com (the "Site"),. By accessing or using our website and purchasing our products, you agree to be bound by the following terms and conditions (the "Terms"). Please read them carefully.

1. AGE REQUIREMENT

Under no circumstances may anyone under the age of 18 place an order on this Site. By purchasing our products, you testify and warrant that you are at least 18 years of age. If you are under 18, you must have a parent or legal guardian perform the transaction for you.

2. LEGAL COMPLIANCE & BUYER RESPONSIBILITY

PyroCreations.com sells consumer fireworks and components that are legal under Federal law. However, state and local ordinances vary significantly.

  • Legal Responsibility: You (the Buyer) assume all responsibility for complying with your specific State and local laws regarding the possession and use of pyrotechnic materials.
  • Confiscation: If you order items prohibited in your area and they are confiscated by local authorities, PyroCreations.com will not issue a refund. You assume complete responsibility for any confiscated products.
  • Permits: We recommend contacting your State Fire Marshal to obtain any necessary permits before purchasing.

3. SHIPPING & DELIVERY POLICIES

  • Carrier Restrictions: Due to USPS and UPS regulations, certain items (including fuse, chemicals, novelty fireworks, alarms, and flares) MUST ship via Ground/Parcel Post. These items cannot be shipped by air.
  • Shipping Estimates: We normally ship orders within 1 working days of receiving payment (except during peak season in May–June).
  • Delivery Guarantees: We cannot guarantee a specific delivery date. Once a package leaves our facility, the carrier is responsible for delivery timelines.
  • Lost/Stolen Packages: If tracking shows a package was delivered but it is missing or stolen, you must report this to the carrier (USPS or UPS) for resolution. We do not replace orders stolen after delivery.

4. PRODUCT USE & SAFETY WARNING

Pyrotechnic materials, chemicals, and cannons are inherently dangerous.

  • Assumption of Risk: By purchasing from this Site, you acknowledge the risks involved and agree to use all products in a safe, legal manner.
  • Indemnification: You agree to indemnify and hold harmless PyroCreations.com from any claims, damages, or injuries resulting from the use or misuse of products purchased from us.

5. RETURNS & REFUNDS

  • Eligibility: You have 14 calendar days from the date of receipt to return an item. Items must be unused, in original packaging, and in the same condition as received.
  • Faulty Products: If a product is faulty, we offer a 30-day replacement policy.
  • Non-Refundable Costs: Shipping costs are non-refundable. If you receive a refund, the cost of original shipping will be deducted.
  • Process: To initiate a return, you must provide your receipt or order number. Once we inspect the return, we will notify you of the approval or rejection of your refund.

6. PRICING & ORDER CANCELLATIONS

We reserve the right to cancel any order due to pricing errors on the website. We will contact you for consent before adding extra charges; if you decline, a full refund will be issued.

7. INTELLECTUAL PROPERTY

All content on this Site, including text, graphics, logos, and images, is the property of Pyrocreations.com and protected by copyright laws.

8. MODIFICATIONS TO SERVICE

We reserve the right to modify or discontinue any product or service without notice. Prices for our products are subject to change without notice.

9. CONTACT INFORMATION

Questions about the Terms of Service should be sent to us at: Sales@pyrocreations.com

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